Legal & Privacy

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Last updated 24 October 2026

Legal

Using this website

By using paper-studios.com you agree to these terms. The website is provided for general information about Paper Studios and its studios.

All content on this website — including text, illustrations, logos and design — belongs to Paper Studios (Pty) Ltd or its creators and may not be copied or reused without permission.

We work to keep the information here accurate, but it is provided “as is” without warranties of any kind. To the extent permitted by law, Paper Studios is not liable for any loss arising from use of this website.

This website links to other websites, including paperplane-d.com, which is operated by Paperplane D (Pty) Ltd, a separate company. We are not responsible for the content or policies of other websites.

Apps

Paper Studios apps are distributed through the Apple App Store. Purchases, payments and refunds are handled by Apple under its own terms. Unless an app states otherwise, it is licensed under Apple’s standard Licensed Application End User Licence Agreement.

Each app has its own support and privacy information, available from the Apps section of this website.

Questions and complaints

If you have a question or complaint about this website or our products, email info@paper-studios.com and we will respond as soon as we can.

These terms are governed by the laws of the Republic of South Africa. We may update them from time to time; the date above shows when they last changed.

Privacy

Who we are

Paper Studios (Pty) Ltd is the responsible party for personal information collected through this website, in terms of the Protection of Personal Information Act 4 of 2013 (POPIA). Our information officer is Damian Swartz, reachable at info@paper-studios.com.

What we collect

Information you send us: if you email us, we receive your name, email address and anything you include in your message.

Technical information: our website host may automatically record basic technical information such as your IP address, browser type and the pages you visit, to keep the website secure and to understand how it is used. We do not use this to identify you personally.

We do not sell, rent or trade personal information, and we do not use advertising trackers on this website.

How we use and share it

We use your information only to reply to you, to run and improve this website, and to meet our legal obligations.

We share it only with service providers who help us operate — such as our website host (Framer) and email provider (Google Workspace) — some of whom may store information outside South Africa under appropriate safeguards, or where the law requires us to.

Keeping it safe

We take reasonable steps to protect your information and keep it only for as long as we need it for the purpose it was collected, or as required by law.

Your rights

You may ask us what personal information we hold about you, and ask us to correct or delete it, or object to how we use it. Email info@paper-studios.com.

If you are not satisfied with our response, you can lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.

Children

This website is not designed to collect personal information from children. If you believe a child has sent us personal information without a parent or guardian’s consent, please contact us and we will delete it.

App privacy

This policy covers the website. Each Paper Studios app has its own privacy details, which explain exactly what that app collects — if anything — and are linked from its App Store listing.